Contact

Need help choosing a fragrance or checking an order? Email noxaelfragrances@gmail.com.

How we can help

• Fragrance guidance for choosing a scent by family, budget or occasion.
• Order and delivery questions for Australian orders.
• Damaged, incorrect or faulty order support.

Authentic retail bottles via authorised supply channels.

Packed in South Australia, dispatched in 1–2 business days.

Australia-wide standard shipping A$9.95, free over A$99.

NOXAEL currently ships within Australia only. See the Shipping Policy for delivery information.

For returns, see the Refund Policy. For damaged, incorrect or faulty items, please contact us within 48 hours of delivery with your order number and photos.

Before contacting us

For common questions about fragrance, delivery and returns, visit the Fragrance FAQ.

Looking for delivery information? Read the Perfume Delivery Adelaide guide for current dispatch, shipping and fragrance-choice information.